ISO 9001/2000 Quality System

The philosophy of our company is based on the principles of Total Quality Management and aims at offering products of unparalleled quality to its final customers, as well as its partners. By fully respecting the needs of our customers, while operating under strict specifications during production, we offer excellent products and fast service, based on our advanced technical equipment and relying on a certified production process of international standards (ISO 9001, 2008).

Thiral’s Purpose and Vision

Preventing failure in the quality and the services offered through the intensity of our efforts. Reducing failures as a means for reducing the cost as well. Requiring all employees to work professionally and responsibly, contributing, each within the limits of their responsibilities, to achieving the company goals. We aim at:

  • Products and services that combine creativity, innovation, and flexibility.
  • Identifying the important values ​​for the client and integrating them into our Quality Policy.
  • Employing technology and our specialised personnel, who undergo ongoing training, to reduce waiting time in all departments.
  • Involving our personnel in important management decisions and instilling in them a sense of pride for the company they work for, through motivation and recognition of their efforts.


Our company's vision is to offer quality customer service, while also respecting the environment. Thiral has incorporated certain practices in its supply chain, which significantly improve its efficiency in environmental management. Our quality system, which complies with ISO 9001/2000, helps to achieve this goal.

As far as our products are concerned, Thiral’s research and development teams are closely engaged in improving their standards, so they will be environmentally friendly without compromising their quality and endurance. In particular, as regards the chemical preparation of dye, chromium-free materials are used in order to reduce pollutants that are harmful to the environment and to humans. Investments, as well as continuous checks, have rendered Thiral's paintshop one of our country's "green" paintshops. During production, modern, energy-saving machinery is used, thus achieving lower operating costs as well.

Environmentally efficient practices are also applied to the process of selecting our fleet, machinery and equipment. In the same vein, we recently replaced a number of our trucks with new hybrid vehicles, the engines of which reduce dangerous pollutants. Furthermore, most of Thiral’s suppliers are based in the region of Macedonia, thus significantly minimising transport costs and pollutants associated with this activity.

Regarding storage, no particular temperature is necessary for the company's products. Therefore, due to their nature, the consumption of large amounts of energy during storage is avoided. Additionally, we do not hold large stock of our products, as they are produced on demand and are tailored to meet the customer’s requirements in terms of size, quality, colour, etc.. This also minimises product returns, and, thus, the costs associated with them.

Great attention is paid to the management of the reverse supply chain. The aluminum waste left over from the manufacturing of products is recycled with the purpose of being reused in the production of other items. Therefore, we achieve financial gain, as well as more efficient environmental management.